Trustly Casino

Cookie Policy

This Cookie Policy explains how our online casino platform uses cookies and similar tracking technologies when you visit our website. We are committed to transparency regarding our data practices and your privacy rights under UK law, including the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR).

What Are Cookies

Cookies are small text files that are stored on your computer, mobile device, or other equipment when you visit our casino website. These files contain information that helps us recognise your device and provide you with a personalised gaming experience. Cookies serve various purposes, from essential website functionality to enhancing security and providing targeted content based on your gaming preferences.

Types of Cookies We Use

Cookie TypePurposeDuration
Strictly NecessaryEnable core website functionality, security features, and account accessSession/Up to 1 year
FunctionalRemember your preferences, language settings, and gaming historyUp to 2 years
AnalyticalCollect anonymous usage statistics and performance metricsUp to 2 years
MarketingDeliver personalised advertisements and promotional contentUp to 13 months

Essential Cookies

Essential cookies are strictly necessary for the operation of our casino platform and cannot be disabled. These cookies enable fundamental functions such as secure login, account authentication, game session management, and fraud prevention. They also ensure compliance with regulatory requirements and maintain the integrity of financial transactions. Without these cookies, our services cannot be properly delivered to players.

  1. Session management and user authentication
  2. Security and fraud prevention measures
  3. Load balancing and website performance
  4. Regulatory compliance and age verification

Functional Cookies

Functional cookies enhance your gaming experience by remembering your preferences and settings. These cookies store information about your preferred language, currency, game favourites, and display options. They help us provide a more personalised experience without collecting personally identifiable information. You can disable these cookies, though some website features may not function optimally.

  1. Language and regional preferences
  2. Currency and payment method selections
  3. Game preferences and favourites lists
  4. Display settings and layout customisation

Analytics and Performance Cookies

We use analytics cookies to understand how players interact with our casino website and games. These cookies collect anonymous information about page visits, popular games, user behaviour patterns, and technical performance metrics. This data helps us improve our services, identify technical issues, and optimise the overall gaming experience. All analytics data is processed in aggregate form and cannot identify individual users.

Marketing and Advertising Cookies

Marketing cookies enable us to deliver relevant promotional content and advertisements based on your gaming interests. These cookies track your browsing behaviour across our website to understand your preferences and provide personalised offers. They also help us measure the effectiveness of our marketing campaigns and prevent the display of irrelevant advertisements. You have the right to opt out of marketing cookies at any time.

Third-Party Cookies

Our casino website may contain cookies from third-party service providers, including payment processors, game developers, analytics platforms, and advertising networks. These partners may set their own cookies to provide their services effectively. We carefully select our third-party providers and ensure they comply with applicable privacy laws, but we recommend reviewing their individual privacy policies for detailed information about their cookie practices.

Cookie Management and Consent

Upon your first visit to our website, you will see a cookie consent banner allowing you to accept or customise your cookie preferences. You can modify these settings at any time through our cookie preference centre. We respect your choices and will only use cookies according to your specified preferences, except for essential cookies which are necessary for website functionality and legal compliance.

Browser Settings and Cookie Control

You can control cookies through your browser settings, though methods vary depending on your browser type. Most browsers allow you to block cookies, delete existing cookies, or receive notifications when cookies are being set. Please note that disabling certain cookies may affect your gaming experience and prevent access to some website features.

  1. Chrome: Settings > Privacy and Security > Cookies and Other Site Data
  2. Firefox: Options > Privacy & Security > Cookies and Site Data
  3. Safari: Preferences > Privacy > Manage Website Data
  4. Edge: Settings > Site Permissions > Cookies and Site Data

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices, legal requirements, or technological developments. When significant changes are made, we will notify users through our website or other appropriate communication channels. We encourage you to review this policy regularly to stay informed about our cookie usage and your privacy rights. The latest version will always be available on our website with the effective date clearly indicated.

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Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.